IBM Institute for Business Value on the increasing need for collaboration, September 2010:

“Connecting across the C-suite: Combined Insights from the IBM Global CEO, CFO and CIO Studies”

Here two quotes from the article that immediately stick out from the Tao of Business perspective:

„take advantage of global efficiencies while addressing local needs“
“It is about delivering a service through a simple process that can be repeated.”

(ftp://public.dhe.ibm.com/common/ssi/ecm/en/gbe03364usen/GBE03364USEN.PDF)

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